Priority stops and windows

Every stop starts with the standard window. Switch a stop to priority when the customer needs it sooner.

  1. On Start time, pick the standard and priority window lengths. The helper line shows when each is due.

    Start time screen: route starts at 2:00 PM from Blk 801 Tampines Ave 4, 3 HR standard and 1 HR priority windows.Start time screen: route starts at 2:00 PM from Blk 801 Tampines Ave 4, 3 HR standard and 1 HR priority windows.

  2. On the list, tap the bolt option on any stop that needs the priority window.

    Review list: four stops found, each with a 3 HR and 1 HR switch, and one postal code that needs fixing.Review list: four stops found, each with a 3 HR and 1 HR switch, and one postal code that needs fixing.

  3. Tap Optimise. Priority stops move early enough to arrive inside their window.

    Today's route: five stops in order, each with an ETA and window badge, and Navigate to stop 1 at the bottom.Today's route: five stops in order, each with an ETA and window badge, and Navigate to stop 1 at the bottom.

How windows count

Both windows start at your route's start time. With a 3 HR standard window and a 1 HR priority window starting at 2:00 PM, standard stops are due by 5:00 PM and priority stops by 3:00 PM.

Change them later

Tap Edit on the route screen to change the start time, the window lengths, or any stop. Then tap Optimise again.